Chill Serve

 
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Let’s make
things different

Anyone can make something. We make things better. We believe in diagnosing before solving. It’s about breaking things down and taking them apart to find problems and things to fix, so we can make them into something better. And it doesn’t begin in software on a screen. It begins where it will end up; in the physical, tangible and very real world.

 
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Objects speak
the truth

In a world that’s bombarded with digital, we’re still hard-wired to respond to the physical. Texture says touch, buttons say press, handles say pull. Objects speak a universal language that doesn’t need translating, cutting through the noise to demand exploration and interaction. That’s where we come in.

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So we make objects that solve problems

We’re makers, through and through. Our studio is home to inventors, creators, craftsmen and pioneers. We’re the roll-up-your-sleeves, hands-on type of people, from the sticky-tape-and-glue of our first concepts, right up to the precision engineering of the final product. We combine childlike wonder and a curiosity for the way things work, with an inherent understanding of human behaviour, and a thirst for problem solving. We make a mess and make mistakes, to find the flaws and fix them, so the end result works beautifully.

 
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Because people buy stuff, not ideas.

Customers come to us because of one simple reason: to do more with their brand. So much of ‘design’ and ‘communication’ is superfluous. We’ve created a way to be efficient, effective and collaborative. What people use to make an object, we use to make an interaction; creating things that balance form and function, with identity and beauty. Whether it’s a problem that needs solving or an idea that needs activating, we take a product design approach and apply it to every stage of the process. Because we don’t believe in putting the unproven into market. And we don’t believe in wasting time.

Services

 
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Brand Activation

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Product Innovation

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Transport

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Trade Marketing

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Shopper Marketing

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Lighting Innovation

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Installation

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Furniture Innovation

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So let’s pull, not push.

To us, disruption means interruption. And that’s not a good thing. Consumers don’t want to be pushed into interaction. We create a ‘pull to action’ that enhances consumers’ lives, rather than interrupts them.

There’s a wealth of opportunity in the physical world.

Are you ready to discover yours?

Process

 
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Diagnostic Report

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Creative Concept

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Build & Test

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Production Object

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